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About Us

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Welcome to the Direct Marketing Association of Southern Africa (DMASA), a Section 21 company dedicated to the protection and development of the Interactive and Direct Marketing (IDM) industry.

The DMASA is a proactive leader in this vital, flourishing industry that contributes substantially to South Africa’s economy.

We adhere to a strong Code of Practice which is fully compliant with all existing laws pertaining to the industry and its practitioners.   We also ensure the protection of consumers through our Hotline, where complaints against DMASA members are resolved timeously.   Further protection is offered through the Do Not Contact facility held by the Association.

Our Centres of Excellence are highly popular, as those who take advantage of the audits have met with the required standards, ensuring any business dealings can be undertaken with confidence.

The acclaimed Assegai Awards recognise brilliance within the industry, with the many entries continuing to showcase the high standard of campaigns delivered by talented agencies.

Benchmark surveys are held to provide much-needed research data on Interactive & Direct Marketing (IDM) in South Africa.

Networking opportunities are promoted at informative workshops and events, while newsletters and regular Newsflashes keep our members up to date with industry developments.

Media partnerships give a voice to the DMASA and its members.  Thought leadership articles and press releases are published; events and workshops receive publicity; and the DMASA is therefore an acknowledged leader within the IDM industry.

Committees comprised of experts from each aspect of the IDM industry meet regularly to discuss developments within their specific discipline.  This ensures an educated oversight of the principles and practices of IDM in general and of the DMASA in particular. 


 

MISSION STATEMENT

To create an environment that fosters the responsible growth of interactive and direct marketing in South Africa by:

  • representing the interests of members on key issues;
  • taking a leadership role in identifying, planning for and reacting to issues affecting direct marketing in South Africa;
  • influencing and shaping policy initiatives which impact interactive and direct marketing, through the education of government, media, special interest groups and the public;
  • establishing and promoting ethical standards of practice for direct marketing and taking an active role in ensuring compliance;
  • promoting integrity and high standards of business conduct among our members in the interests of consumers and each other;
  • being a major source of knowledge, direct marketing intelligence and professional development; and
  • providing opportunities for members to meet, network, exchange information and do business together.
 

VISION

The Direct Marketing Association of South Africa (DMASA) is the pre-eminent direct marketing association in South Africa for all interactive and direct marketing disciplines, channels and technologies. The Association is a broad-based, well-funded and responsible organisation that is the direct marketing community's leading:

  • - advocate, manager and authority on key public policy issues affecting direct marketers;
  • - provider of knowledge, leading-edge interactive and direct marketing intelligence and professional development opportunities; and
  • - catalyst for networking and business opportunities within the direct marketing community. 
 

What we offer?

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Statistics

1962
Members
136
Opt out consumers
2350
Users
985
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